Refund Policy - Namma Nadar Matrimony
We at [Namma Nadar Matrimony] strive to provide quality matchmaking services to help our users find compatible partners. However, we understand that situations may arise where a refund is requested. Please read our refund policy carefully before making any payments.
1. Subscription Plans:
All subscription fees for standard and premium memberships are non-refundable, except as required by applicable law. Once a user subscribes to any paid plan, the subscription cannot be canceled mid-term for a refund.
2. Technical Issues or Duplicate Payments:
Refunds will be issued in full in the case of:
Duplicate or accidental payments
Technical errors that resulted in payment without activation of services
3. Eligibility for Refund
To be eligible for a refund, you must:
Contact our support team within 7 days of the transaction
Provide proof of payment
Give a valid reason for cancellation or dissatisfaction
4. Non-Refundable Circumstances
We do not offer refunds for:
Change of mind after purchasing a plan
Lack of suitable matches or responses
Delays in service due to user inaction (e.g., failure to respond or provide details)
5. How to Request a Refund
To request a refund, contact our customer service at:
Email: [nammanadarmatrimony.com@gmail..com]
Phone: [+91 9629477080]
Please include your registered email ID, transaction details, and reason for the refund request.
6. Processing Time
Approved refunds will be credited within 7–10 business days and returned via the original method of payment.